Privacy

Privacy Policy

This policy explains how Iconic Apps collects, uses and protects information when you visit our website or contact us. Last updated: November 5, 2026.

At Iconic Apps, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how Arham Web Works Pvt. Ltd. (“we,” “us,” or “our”), the company behind Iconic Apps, collects, uses, stores, and protects information when you visit Iconic Apps | All-in-One Shopify App Suite & Growth Tools (the “Website”) or contact us through it.

This policy applies to the Iconic Apps umbrella website. Individual Shopify applications may have separate privacy policies governing the information processed through those applications.

1. Information We Collect

We collect information in the following ways.

Information You Provide

When you submit a contact or support inquiry through our Website, we may collect:

• Your name.

• Your email address.

• Your message or support inquiry.

• Your Shopify store URL, company details, or other information if you choose to provide them.

• Any additional information you voluntarily share when communicating with us.

We use this information to understand and respond to your inquiry.

Information Collected Automatically

When you browse our Website, certain technical and usage information may be collected through analytics tools and website infrastructure, including:

• Browser type, device information, and operating system.

• Pages visited and interactions with the Website.

• Approximate geographic location.

• Website referral sources.

• Session and usage information.

• IP addresses and cookie or similar identifiers, where applicable.

This information helps us understand how visitors use our Website, maintain its functionality, and improve the browsing experience.

2. How We Use Your Information

We use the information collected through the Website to:

• Respond to contact and support requests.

• Provide information about Iconic Apps and our Shopify applications.

• Understand visitor interests and Website usage.

• Improve Website content, navigation, performance, and usability.

• Diagnose technical problems and maintain Website security.

• Comply with applicable legal obligations.

We process personal information only for appropriate purposes and in accordance with applicable data protection laws.

Where required by law, we rely on an appropriate legal basis for processing, which may include your consent, our legitimate business interests, compliance with legal obligations, or steps you request in connection with an inquiry.

3. Website Analytics and Tracking Technologies

We currently use the following services to understand and improve our Website’s visibility and performance.

Google Analytics

Google Analytics helps us understand visitor activity, such as page views, general traffic sources, device categories, and interaction patterns. Google Analytics may use cookies and similar identifiers to measure Website usage.

Google Search Console

Google Search Console helps us monitor the Website’s appearance, indexing, and performance in Google Search.

Bing Webmaster Tools

Bing Webmaster Tools helps us monitor Website indexing, search visibility, and performance in Bing Search.

These services may provide aggregated search performance and website usage reports. Google Analytics may also process device and usage information in connection with its analytics services.

For more information about Google’s privacy practices, visit https://policies.google.com/privacy.

4. Cookies

Cookies are small files that websites may store on your browser or device.

Our Website may use essential technologies needed for normal website operation and analytics cookies associated with Google Analytics.

You can manage or restrict cookies through your browser settings. Where applicable law requires consent for non-essential analytics cookies, we will handle such cookies in accordance with those requirements.

Disabling certain cookies may affect the availability of some website features or the accuracy of usage measurements.

5. Sharing Information With Third Parties

We may share limited information with trusted service providers when reasonably necessary to operate the Website, manage communications, provide analytics, or maintain security.

These may include:

• Website hosting and infrastructure providers.

• Contact form and email communication providers.

• Google Analytics and related analytics services.

• Technical service providers supporting Website operation.

We may also disclose information where required by applicable law, legal process, or to protect our legitimate rights.

Third-party providers may process information according to their own applicable privacy terms and contractual obligations.

6. Links to Shopify and Other Websites

Iconic Apps showcases independently available Shopify applications.

Our Website may link to the Shopify App Store, individual application websites, documentation resources, and other external services.

When you follow an external link, the destination website’s privacy practices apply.

Installing or using a Shopify application may involve additional data processing governed by that application’s own privacy policy and applicable Shopify terms.

We encourage you to review the relevant policies before installing or using an application.

7. Data Retention

We retain contact and support inquiry information for as long as reasonably necessary to respond to requests, manage relevant follow-up communications, maintain appropriate business records, and comply with applicable legal obligations.

Website analytics information is retained according to the settings and retention arrangements of the relevant analytics services.

When personal information is no longer reasonably required, we take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We encourage visitors not to include passwords, payment card information, or unnecessary sensitive personal information in contact or support forms.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, including the right to:

• Request access to information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of information where applicable.

• Withdraw consent where processing is based on consent.

• Object to or request restrictions on certain processing, where applicable.

• Raise a concern or complaint with an appropriate data protection authority.

To make a privacy-related request, contact support@geticonicapps.com.

We may need to verify your identity before processing certain requests.

10. International Data Processing

Our Website and its service providers may process or store information in countries other than the country where you reside.

Where applicable, we take reasonable steps to ensure international processing and transfers are handled in accordance with relevant data protection requirements.

11. Children’s Privacy

Iconic Apps is intended primarily for Shopify merchants, business owners, and other professional visitors.

The Website is not specifically directed at children. If you believe a child has provided personal information through our Website, please contact us so we can review the request and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in Website functionality, operational practices, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date. Where applicable law requires additional notice, we will provide it.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact:

Iconic Apps

Operated by Arham Web Works Pvt. Ltd.

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